Tips

Recommendations for image targets in CrystalVerse

Photo which is used as an image target in CrystalVerse editor that comply with the following requirements:

* The photo should be not in a white background with small inscription in the middle, try to fill the photo with fragments, especially on the left and right sides, so that the video clings well and does not allow symmetry in the photo.

* Some text or other element can be added to avoid photo issues.

* The photo shall have clear edges and high resolution.

Example of clear edges and high resolution below :

* The image should be not absolutely symmetric in respect to axes X or Y (otherwise the video can be displayed expanded).

Recommendations for Videos in CrystalVerse editor

It is required to pre-compact the files to make them lighter, if you want to download the files faster in CrystalVerse editor as well as fast on the phone when pointing at the QR-code, you can access the service by clicking here https://video-converter.com.

The aspect ratio is correct, this means that photos and videos must be proportional, assume the photo is horizontal, and the video will be as well.

Because different technologies are used on different devices, these faults may appear differently on devices running iOS and Android, so It is recommended to check your live contents on both systems to avoid errors.

Video size for one photo should not be more than 70 MB, you can upload videos on YouTube or other video library and create Live Photos with YouTube link,

Remember less weighs, faster loads! we recommend reducing the video resolution to 1080 or 720 on the long side, the weight will decrease and the download speed will increase, you can cut the video or reduce the size in the online converter https://online-video-cutter.com/

Other helpfull tips

CrystalVerse click to call feature to begin a call with someone without having their phone number saved in your phone’s address book, after adding proper action button you should use the following URL in the URL field in CrystalVerse editor

tel:<number>  where the <number> is a full phone number in international format. Omit any zeroes, brackets, or dashes when adding the phone number in international format.

Examples:

Use: tel:+9XXXXXXXXXX

Don’t use: tel:009-(XXX)XXXXXXX

CrystalVerse click to email someone feature to begin an email with someone without having to open the email and typing the email adders, after adding proper action button you should use the following URL in the URl section in CrystalVerse editor

mailto:<email address>

Example:

Use: mailto:Info@crysralverse.net